Frequently Asked Questions

• What services do Trail Tire Auto Centers offer?

  At Trail Tire Auto Centers, we provide a comprehensive range of auto services. This includes tire repairs, rotations, rebalancing, brake services, wheel alignments, and vehicle inspections. Our mission is to offer you top-notch solutions that ensure your vehicle operates smoothly and safely.

• What is the Trail Tire Protection (TTP) program?

  Our Trail Tire Protection program offers numerous benefits to protect your tires from unexpected road hazards. Under the TTP program, we offer free flat repairs, tire rotations, rebalancing, and airchecks. In the first 30 days, if your tire is damaged due to road hazards and is not repairable, we will replace it for free.

• How often should I rotate my tires?

  Our TTP program recommends rotating your tires every 8,000-10,000 kilometers. This ensures maximum mileage and even tire wear for the life of your tires.

• Is rebalancing covered under the TTP program?

  Yes, rebalancing is covered for free for the life of your TTP tires. However, mounting and dismounting are omitted and come at an additional charge.

• What does the 30-Day Ride and Try mean?

  If you’re not 100% satisfied with your TTP tires within the first 30 days of purchase, you can return to any of our locations to replace them. We want to ensure you’re completely satisfied with our products.

• How do I avail of the free tire checks?

  You can request free tire checks for cuts, snags, and nail holes whenever you visit our service centers. We’re committed to providing you with tire health information to ensure a safer ride.

• What happens if my tire is “Ran Flat”?

  Tires that are “Ran Flat” may be denied free or pro-rated replacement. Each Trail Tire location reserves the right to assess and decide on tire replacements in this condition.

• What types of tires do you have in your inventory?

  Our extensive product inventory caters to various vehicle types, including sedans, SUVs, trucks, and commercial vehicles. Whether you need all-season, winter, or performance tires, we have it all.

• What brands do you carry?

  We carry an array of top-tier brands in the tire industry. We aim to provide options that meet your driving needs and budget.

• How do I schedule an appointment?

  To schedule an appointment, simply visit our website and fill out the service request form, or call your nearest Trail Tire location. We look forward to partnering with you for all your vehicle service needs.

• How do I know when to replace my tires?

  Signs that you need to replace your tires include worn tread, visible damage like cracks or punctures, and persistent vibrations while driving. You can always bring your vehicle to us for a free tire check to get a professional assessment.

• Can I mix different types of tires on my vehicle?

  While having four tires of the same type is generally recommended for optimum performance and safety, there are certain exceptions, such as staggered wheel setups on some sports cars. Consult our tire experts to determine the best configuration for your vehicle.

• What should I consider when choosing new wheels?

  Consider the wheel size, material, and design factors when selecting new wheels. The right set of wheels can not only enhance your vehicle’s performance but also its aesthetic appeal. Our team can guide you through the selection process to find the best fit for your needs.

• Do you offer custom wheel services?

  Yes, we offer custom wheel services to tailor your vehicle’s appearance and performance to your preferences. Whether you want off-road capabilities or a sleek city drive, we have various wheel options to match your requirements.